[{"systemMessageID":"1","type":"dnr-everest-plandisplay-renew","message":"This Property is not eligible for renewal.","details":"\r\n\"We appreciate your interest in our coverage. Our records indicate we are unable to renew your coverage. \r\n
\r\n\r\nAccording to the terms and conditions of the Plan, renewal is at our discretion. \r\n
\r\n\r\nI'm sorry for any inconvenience this may cause.\" \r\n
\r\n\r\nIf caller asks for the specific reason: \"Our records do not specifically indicate the reason.\" \r\n
\r\n\r\nIf caller asks for what they should do to obtain future coverage, then state: \r\n
\r\n\"We recommend visiting the National Home Service Contract Association website at www.homeservicecontract.org. \r\nThe NHSCA has a list of providers on their site, by state. They do not recommend specific providers. \r\nThey have asked specifically that you access the site and not call them, as they are not staffed for calls. \r\nWe do not suggest companies that sell home warranties strictly over the Internet, as many are not properly licensed and/or regulated as required.\"\r\n
\r\n\r\nIf caller states they received a renewal invoice, then state: \r\n
\r\n\"Renewal notices are mailed for Plans that meet our renewal criteria eight weeks and four weeks prior to expiration. At times, after the notice is mailed, the Plan no longer meets the renewal criteria due to losses or other factors. In those cases, even after a notice has been mailed, we reserve our right to not offer renewal. Your notice should state that on the front of the form.\"\r\n","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2013-10-09T15:23:40.800Z","modifiedByUserID":"6575","modifiedDate":"2013-10-09T15:23:40.800Z"},{"systemMessageID":"2","type":"dnr-everest-plandisplay-changed-address","message":"This Application requires Sales Support approval.
Changes will not be saved. Please transfer to Sales Support, x7335.","details":"We appreciate your interest in our coverage. Our records indicate this Application must be handled by our Sales Support Team. I apologize for the inconvenience. I will transfer you for assistance.","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2013-10-09T15:23:40.800Z","modifiedByUserID":"6575","modifiedDate":"2013-10-09T15:23:40.800Z"},{"systemMessageID":"3","type":"dnr-everest-plansearch","message":"New applications require Sales Support approval.
Please transfer to Sales Support, x7335.","details":"We appreciate your interest in our coverage. Our records indicate this Application must be handled by our Sales Support Team. I apologize for the inconvenience. I will transfer you for assistance.","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2013-10-09T15:23:40.803Z","modifiedByUserID":"6575","modifiedDate":"2013-10-09T15:23:40.803Z"},{"systemMessageID":"4","type":"ineligible-everest-plansearch","message":"New applications require Sales Support approval.
Please transfer to Sales Support, x7335.","details":"We appreciate your interest in our coverage. Our records indicate this Application must be handled by our Sales Support Team. I apologize for the inconvenience. I will transfer you for assistance.","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2013-10-09T15:23:40.803Z","modifiedByUserID":"6575","modifiedDate":"2013-10-09T15:23:40.803Z"},{"systemMessageID":"5","type":"existing-everest-plansearch","message":"There is already a home warranty on file for this property.
New applications require Sales Support approval.
Please transfer to Sales Support, x7335.","details":"We appreciate your interest in our coverage. Our records indicate this Application must be handled by our Sales Support Team. I apologize for the inconvenience. I will transfer you for assistance.","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2013-10-09T15:23:40.803Z","modifiedByUserID":"6575","modifiedDate":"2013-10-09T15:23:40.803Z"},{"systemMessageID":"6","type":"dnr-toolbox-changeaddress","message":"We appreciate your interest in our coverage.
Our records indicate this Application must be handled by our Sales Support Team.
Please contact our Sales Support Team directly at 1-866-763-3302 for further assistance.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2013-10-09T15:23:40.807Z","modifiedByUserID":"6575","modifiedDate":"2013-10-09T15:23:40.807Z"},{"systemMessageID":"7","type":"dnr-toolbox-ordering","message":"We appreciate your interest in our coverage. Our records indicate this Application must be handled by our Sales Support Team. Please contact our Sales Support Team directly at
1-866-763-3302 for further assistance","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2013-10-09T15:23:40.807Z","modifiedByUserID":"6575","modifiedDate":"2013-10-09T15:23:40.807Z"},{"systemMessageID":"8","type":"ineligible-toolbox-ordering","message":"Please contact us at 1-866-763-3302 to complete the application for this property.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2013-10-09T15:23:40.807Z","modifiedByUserID":"6575","modifiedDate":"2013-10-09T15:23:40.807Z"},{"systemMessageID":"9","type":"ineligible-toolbox-changeaddress","message":"Please contact us at 1-866-763-3302 to complete the application for this property.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2013-10-09T15:23:40.810Z","modifiedByUserID":"6575","modifiedDate":"2013-10-09T15:23:40.810Z"},{"systemMessageID":"10","type":"dnr-www-renew","message":"We appreciate your interest in renewing, however have opted not to offer coverage for another term. According to the terms and conditions, the Plan will be renewed at our discretion. Should you wish to continue coverage, we recommend visiting the National Home Service Contract Association website at www.homeservicecontract.org. The NHSCA has a list of providers on their site, by state. They do not recommend specific providers.
They have asked specifically that you access the site and not call them, as they are not staffed for calls.
We do not suggest companies that sell home warranties strictly over the Internet, as many are not properly licensed and/or regulated as required.
Note: To avoid a lapse in coverage, please act prior to the expiration date of your existing Plan term.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2013-10-09T15:23:40.810Z","modifiedByUserID":"6575","modifiedDate":"2013-10-09T15:23:40.810Z"},{"systemMessageID":"39","type":"early-lifetime-service-everest","message":"If the caller is requesting new service, please transfer to Service Support SVC, x7933.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2013-10-03T22:14:48.230Z","modifiedByUserID":"6575","modifiedDate":"2013-10-03T22:14:48.230Z"},{"systemMessageID":"40","type":"early-lifetime-service-sro","message":"We are unable to assist you online. Please contact 1-866-763-3302 for assistance.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2013-10-03T22:14:48.233Z","modifiedByUserID":"6575","modifiedDate":"2013-10-03T22:14:48.233Z"},{"systemMessageID":"41","type":"early-lifetime-service-hoc","message":"We are unable to assist you online.","details":"Please contact 1-866-763-3302 for assistance.","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2013-10-03T22:14:48.233Z","modifiedByUserID":"6575","modifiedDate":"2013-10-03T22:14:48.233Z"},{"systemMessageID":"43","type":"early-lifetime-service-cc","message":"We are unable to provide authorization online.
Please contact 1-866-763-3302 for assistance.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2013-10-07T15:47:30.233Z","modifiedByUserID":"6575","modifiedDate":"2013-10-07T15:47:30.233Z"},{"systemMessageID":"44","type":"existing-toolbox-changeaddress","message":"We appreciate your interest in our coverage.
Our records indicate this Application must be handled by our Sales Support Team.
Please contact our Sales Support Team directly at 1-866-763-3302 for further assistance.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2013-10-30T18:27:09.727Z","modifiedByUserID":"6575","modifiedDate":"2013-10-30T18:27:09.727Z"},{"systemMessageID":"50","type":"exception-check-and-advise-invoice","message":"Check and Advise Work Orders require authorization.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2014-05-01T19:06:27.800Z","modifiedByUserID":"6575","modifiedDate":"2014-05-01T19:06:27.800Z"},{"systemMessageID":"51","type":"exception-check-and-advise-invoice-cc","message":"A \"Check and Advise\" Work Order requires verbal Authorization prior to the performance of work.
Please contact the Authorization Department for further assistance.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2014-05-01T19:06:27.800Z","modifiedByUserID":"6575","modifiedDate":"2014-05-01T19:06:27.800Z"},{"systemMessageID":"52","type":"exception-check-and-advise-authorization-cc","message":"Check and Advise \u2013 You are required to call 800-858-4488 for authorization.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2014-05-01T21:21:25.490Z","modifiedByUserID":"6575","modifiedDate":"2014-05-01T21:21:25.490Z"},{"systemMessageID":"53","type":"exception-check-and-advise-authorization-cc-els","message":"Check and Advise \u2013 You are required to call 866-763-3302 for authorization.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2014-05-01T21:21:25.493Z","modifiedByUserID":"6575","modifiedDate":"2014-05-01T21:21:25.493Z"},{"systemMessageID":"54","type":"no-products-found-redline-everest","message":"This Property is not eligible for coverage.","details":"\"I am so sorry; we do not offer coverage in this county. We apologize for any inconvenience.\"
If the caller presses for a reason why, simply offer:
\"I'm really sorry; we have a level of service we take pride in providing, and cannot provide that level in this area.\"
If caller asks for what they should do to obtain future coverage, then state:
\"We recommend visiting the National Home Service Contract Association website at www.homeservicecontract.org. The NHSCA has a list of providers on their site, by state. They do not recommend specific providers. They have asked specifically that you access the site and not call them, as they are not staffed for calls. We do not suggest companies that sell home warranties strictly over the Internet, as many are not properly licensed and/or regulated as required.\"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2014-06-30T23:30:38.480Z","modifiedByUserID":"6575","modifiedDate":"2016-11-09T14:06:13.130Z"},{"systemMessageID":"55","type":"no-products-found-property-type-everest","message":"\r\n\"I am so sorry; we do not offer coverage for this type of property in this type of transaction. We apologize for any inconvenience.\"\r\n
\r\nIf the caller presses for a reason why, simply offer:\r\n
\r\n\"I'm really sorry; I don\u2019t know the specific details other than we do not offer coverage for properties that are \r\n_______(Property Type) and sold as ________(Plan Type)\".\r\n","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2014-06-30T16:36:57.703Z","modifiedByUserID":"6575","modifiedDate":"2014-06-30T16:36:57.703Z"},{"systemMessageID":"56","type":"early-lifetime-service-workorder-restricted","message":"Please transfer caller to Service Support Autho, x7933.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2014-06-30T16:36:57.777Z","modifiedByUserID":"1142","modifiedDate":"2014-06-30T21:09:14.040Z"},{"systemMessageID":"57","type":"cress-se-everest","message":"This is a CRES Plan with a Structural Endorsement. \nIf you receive a service request on a Structural (non-roof related) concern, please follow the Job Aid.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2014-07-15T19:17:01.793Z","modifiedByUserID":"18902","modifiedDate":"2022-04-14T03:03:14.767Z"},{"systemMessageID":"58","type":"sales-tax-ap-keying-ci","message":"Sales Tax is not due. Please review Invoice and adjust as necessary.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"1143","enteredDate":"2014-10-10T21:42:27.890Z","modifiedByUserID":"1143","modifiedDate":"2014-10-10T21:42:27.890Z"},{"systemMessageID":"59","type":"sales-tax-ap-keying-po","message":"Sales Tax is not due. Please review Invoice and adjust as necessary.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"1143","enteredDate":"2014-10-10T21:42:27.890Z","modifiedByUserID":"1143","modifiedDate":"2014-10-10T21:42:27.890Z"},{"systemMessageID":"60","type":"exception-no-invoice-expected-hold-autho-auditing","message":"On Hold - Auditing Approval","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2015-03-19T02:52:55.850Z","modifiedByUserID":"6575","modifiedDate":"2015-03-19T02:52:55.850Z"},{"systemMessageID":"61","type":"exception-no-invoice-expected-hold-autho-notcovered-costs","message":"On Hold - N/C Cost Approval","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2015-03-19T02:52:55.863Z","modifiedByUserID":"6575","modifiedDate":"2015-03-19T02:52:55.863Z"},{"systemMessageID":"62","type":"exception-no-invoice-expected-hold-autho-need-info","message":"On Hold - Pending Report Details","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2015-03-19T02:52:55.870Z","modifiedByUserID":"6575","modifiedDate":"2015-03-19T02:52:55.870Z"},{"systemMessageID":"63","type":"exception-no-invoice-expected-hold-autho-need-plan-holder-info","message":"On Hold - Pending Plan Holder Information","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2015-03-19T02:52:55.883Z","modifiedByUserID":"6575","modifiedDate":"2015-03-19T02:52:55.883Z"},{"systemMessageID":"64","type":"exception-no-invoice-expected-everest","message":"No Invoice Expected","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2015-03-19T02:53:08.187Z","modifiedByUserID":"6575","modifiedDate":"2015-03-19T02:53:08.187Z"},{"systemMessageID":"65","type":"exception-no-invoice-expected-cc","message":"There is no invoice expected on this Work Order","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2015-03-19T02:53:08.193Z","modifiedByUserID":"6575","modifiedDate":"2015-03-19T02:53:08.193Z"},{"systemMessageID":"66","type":"redline-toolbox-product-search","message":"We appreciate your interest in our coverage. I am sorry, we do not offer coverage in this county. We apologize for any inconvenience. We have a level of service we take pride in providing, and cannot provide that level in this area.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2016-06-07T16:54:57.997Z","modifiedByUserID":"6575","modifiedDate":"2016-11-09T14:06:13.130Z"},{"systemMessageID":"67","type":"noproduct-toolbox-product-search","message":"I am so sorry; we do not offer coverage for this type of property in this type of transaction. We apologize for any inconvenience.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2016-06-07T16:54:58.000Z","modifiedByUserID":"6575","modifiedDate":"2016-06-07T16:54:58.000Z"},{"systemMessageID":"68","type":"plan-order-redline-message","message":"We appreciate your interest in our coverage. We do not offer coverage in this county. We apologize for any inconvenience. We have a level of service we take pride in providing, and cannot provide that level in this area.","details":"","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"","enteredDate":"2018-02-18T03:45:27.290Z","modifiedByUserID":"","modifiedDate":"2018-02-18T03:45:27.290Z"},{"systemMessageID":"69","type":"plan-order-no-products-found-message","message":"We apologize for any inconvenience. We do not offer coverage for the transaction selected. If you require clarification or further assistance, please contact us at {{appsPhoneNumber}}.","details":"","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"","enteredDate":"2018-02-18T03:45:27.290Z","modifiedByUserID":"3799","modifiedDate":"2021-03-18T03:02:51.853Z"},{"systemMessageID":"70","type":"plan-order-existing-plan-message","message":"There is already a home warranty on file for this property. Please call 866.763.3302 for further assistance.","details":"","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"","enteredDate":"2018-02-18T03:45:27.290Z","modifiedByUserID":"","modifiedDate":"2018-02-18T03:45:27.290Z"},{"systemMessageID":"71","type":"plan-order-dnr-property-message","message":"We appreciate your interest in our coverage. Our records indicate this Application must be handled by our Sales Support Team. Please contact our Sales Support Team directly at 866.763.3302 for further assistance.","details":"","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"","enteredDate":"2018-02-18T03:45:27.290Z","modifiedByUserID":"","modifiedDate":"2018-02-18T03:45:27.290Z"},{"systemMessageID":"72","type":"resend-dec-sheet-confirmation-message","message":"\n \n Your request has been received. Upon receipt of the Plan fee, we automatically send a Declaration of Coverage to the buyer's mailing address on file, or the covered property address.\n
\n \n \n At this time, we will mail a duplicate Declaration of Coverage to the buyer's mailing address. If a buyer's mailing address is not indicated above, it will be sent to the covered property address.\n
\n \n \n If you want the Declaration of Coverage mailed to a different address, please call us at 800.445.6999 to update our records.\n
\n \n \n Thank you for choosing Old Republic Home Protection.\n
\n ","details":"","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"","enteredDate":"2018-02-18T03:45:27.290Z","modifiedByUserID":"","modifiedDate":"2018-02-18T03:45:27.290Z"},{"systemMessageID":"73","type":"plan-order-optional-coverage-reselect-message","message":"Product coverage has changed. Please reselect your options.","details":"","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"","enteredDate":"2018-02-18T03:45:27.290Z","modifiedByUserID":"","modifiedDate":"2018-02-18T03:45:27.290Z"},{"systemMessageID":"74","type":"plan-order-review-footer-message","message":"Seller's coverage fee due at closing, expiration of listing or cancellation, which ever occurs first. FLORIDA RESIDENTS: HOME WARRANTY COMPANIES MAY NOT PROVIDE LISTING PERIOD COVERAGE FREE OF CHARGE.","details":"","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"","enteredDate":"2018-02-18T03:45:27.290Z","modifiedByUserID":"","modifiedDate":"2018-02-18T03:45:27.290Z"},{"systemMessageID":"75","type":"plan-order-optional-coverage-message","message":"Notice: Common grounds and facilities are excluded. Pool/Spa equipment is covered if contained within, and utilized by, one unit only.","details":"","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"","enteredDate":"2018-02-18T03:45:27.290Z","modifiedByUserID":"","modifiedDate":"2018-02-18T03:45:27.290Z"},{"systemMessageID":"76","type":"toolbox-welcome-message-upper-right","message":"If you experience any problems on our new site, please email us","details":"","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"","enteredDate":"2018-03-07T00:10:26.890Z","modifiedByUserID":"","modifiedDate":"2018-03-07T00:10:26.890Z"},{"systemMessageID":"78","type":"toolbox-invalid-login-json","message":" {\n \"primaryMessage\": \"We're sorry, we didn't recognize your email and password. Please try $$resetMessageLink$$.\", \n \"resetPasswordMessage\": \"resetting your password\" \n }","details":"","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"","enteredDate":"2018-05-01T02:47:48.350Z","modifiedByUserID":"","modifiedDate":"2018-05-01T02:47:48.350Z"},{"systemMessageID":"81","type":"plan-order-product-cres-member-confirmation","message":"Our records indicate you are a CRES Member. Would you like to update your coverage to our CRES Plan?","details":"","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"3799","enteredDate":"2018-06-21T01:46:41.080Z","modifiedByUserID":"3799","modifiedDate":"2018-06-21T01:46:41.080Z"},{"systemMessageID":"82","type":"plan-order-product-non-cres-member-confirmation","message":"If you are a CRES Member, please continue. If you are not, please select an ORHP product.","details":"","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"3799","enteredDate":"2018-06-21T01:46:41.133Z","modifiedByUserID":"3799","modifiedDate":"2018-06-21T01:46:41.133Z"},{"systemMessageID":"83","type":"everest-cashout-purchaseorder","message":"Attention : If this Cashout is for installation, drywall, or haul away, proceed as normal. If not, skip the fields below and read the script to the caller.","details":"Your cash settlement request has been submitted. Please allow up to two business days for your request to be reviewed, at which time you will be contacted regarding the amount and next steps.","environmentID":"2","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2019-02-21T16:12:28.917Z","modifiedByUserID":"6575","modifiedDate":"2019-02-21T16:12:28.917Z"},{"systemMessageID":"86","type":"plan-order-product-step-1-message","message":"Pick your Plan.","details":"","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"","enteredDate":"2019-03-22T01:39:31.070Z","modifiedByUserID":"","modifiedDate":"2019-03-22T01:39:31.070Z"},{"systemMessageID":"87","type":"plan-order-product-step-2-message","message":"Choose your coverage.","details":"","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"","enteredDate":"2019-03-22T01:39:31.070Z","modifiedByUserID":"","modifiedDate":"2019-03-22T01:39:31.070Z"},{"systemMessageID":"93","type":"plan-order-review-additional-emails","message":"SkySlope Email","details":"To send an Order Confirmation to SkySlope, please enter an email address:","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"1143","enteredDate":"2019-05-03T02:56:27.630Z","modifiedByUserID":"1143","modifiedDate":"2019-05-03T02:56:27.630Z"},{"systemMessageID":"94","type":"plan-order-optional-coverage-buyer-header","message":"Buyer's Coverage Option (Not available for home sellers)","details":"","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"1143","enteredDate":"2019-07-19T02:37:21.033Z","modifiedByUserID":"1143","modifiedDate":"2019-07-19T02:37:21.033Z"},{"systemMessageID":"95","type":"plan-order-optional-coverage-seller-header","message":"Seller's Coverage Option","details":"","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"1143","enteredDate":"2019-07-19T02:37:21.033Z","modifiedByUserID":"1143","modifiedDate":"2019-07-19T02:37:21.033Z"},{"systemMessageID":"96","type":"plan-auto-renewal-script","message":"\n \n \n Automatic Renewal Option:\n \n
\n We also offer the convenience of automatic renewal for all credit card payment options (3-month, 12-month, or payment in full). When you select automatic renewal, your coverage will automatically renew providing you seamless home warranty protection.\n
\n \n \n If you change your mind, and decide to cancel your coverage or remove the automatic renewal provision, \n just contact us by calling 800.445.6999, or email us at\n cancellation@orhp.com.\n
\n ","details":"","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"3799","enteredDate":"2020-02-27T03:50:36.270Z","modifiedByUserID":"3799","modifiedDate":"2020-02-27T03:50:36.270Z"},{"systemMessageID":"97","type":"plan-auto-renewal-script","message":"\n \n \n Automatic Renewal Option:\n \n
\n We offer the convenience of automatic renewal for all credit card payment options (3-month, 12-month, or payment in full). Your renewal Plan fee will be charged as indicated above, with the first payment charged today. The Automatic Renewal feature will take effect on each subsequent anniversary of Plan expiration, seamlessly extending coverage for an additional one-year period, subject to non-renewal provisions outlined in the Plan.\n
\n \n \n If you change your mind, and decide to cancel your coverage or remove the automatic renewal provision, \n just contact us by calling 800.445.6999, or email us at\n cancellation@orhp.com.\n
\n ","details":"","environmentID":"2","startDate":"","endDate":"","enteredByUserID":"3799","enteredDate":"2020-02-27T03:50:36.270Z","modifiedByUserID":"3799","modifiedDate":"2020-02-27T03:50:36.270Z"},{"systemMessageID":"98","type":"plan-auto-renewal-script","message":"\n \n \n Automatic Renewal Option:\n \n
\n We also offer the convenience of automatic renewal for all credit card payment options (3-month, 12-month, or payment in full). When you select automatic renewal, your coverage will automatically renew providing you seamless home warranty protection.\n
\n \n \n If you change your mind, and decide to cancel your coverage or remove the automatic renewal provision, \n just contact us by calling 800.445.6999, or email us at\n cancellation@orhp.com.\n
\n ","details":"","environmentID":"5","startDate":"","endDate":"","enteredByUserID":"3799","enteredDate":"2020-02-27T03:50:36.270Z","modifiedByUserID":"3799","modifiedDate":"2020-02-27T03:50:36.270Z"},{"systemMessageID":"99","type":"plan-auto-renewal-script","message":"\n \n \n Automatic Renewal Option:\n \n
\n We also offer the convenience of automatic renewal for all credit card payment options (3-month, 12-month, or payment in full). When you select automatic renewal, your coverage will automatically renew providing you seamless home warranty protection.\n
\n \n \n If you change your mind, and decide to cancel your coverage or remove the automatic renewal provision, \n just contact us by calling 800.445.6999, or email us at\n cancellation@orhp.com.\n
\n ","details":"","environmentID":"6","startDate":"","endDate":"","enteredByUserID":"3799","enteredDate":"2020-02-27T03:50:36.270Z","modifiedByUserID":"3799","modifiedDate":"2020-02-27T03:50:36.270Z"},{"systemMessageID":"100","type":"plan-auto-renewal-script","message":"\n \n \n Automatic Renewal Option:\n \n
\n We also offer the convenience of automatic renewal for all credit card payment options (3-month, 12-month, or payment in full). Your renewal Plan fee will be charged as indicated above, with the first payment charged today. The Automatic Renewal feature will take effect on each subsequent anniversary of Plan expiration, seamlessly extending coverage for an additional one-year period, subject to non-renewal provisions outlined in the Plan.\n
\n \n \n If you change your mind, and decide to cancel your coverage or remove the automatic renewal provision, \n just contact us by calling 800.445.6999, or email us at\n cancellation@orhp.com.\n
\n ","details":"","environmentID":"7","startDate":"","endDate":"","enteredByUserID":"3799","enteredDate":"2020-02-27T03:50:36.270Z","modifiedByUserID":"3799","modifiedDate":"2020-02-27T03:50:36.270Z"},{"systemMessageID":"101","type":"plan-auto-renewal-script-accounting-log","message":"\n \n \n Automatic Renewal Option:\n \n
\n We also offer the convenience of automatic renewal for all credit card payment options (3-month, 12-month, or payment in full). When you select automatic renewal, your coverage will automatically renew providing you seamless home warranty protection.\n
\n \n \n If you change your mind, and decide to cancel your coverage or remove the automatic renewal provision, \n just contact us by calling 800.445.6999, or email us at\n cancellation@orhp.com.\n
\n ","details":"","environmentID":"2","startDate":"","endDate":"","enteredByUserID":"3799","enteredDate":"2020-02-27T03:50:36.270Z","modifiedByUserID":"3799","modifiedDate":"2020-02-27T03:50:36.270Z"},{"systemMessageID":"102","type":"plan-auto-renewal-check-label","message":"\n \n Automatic Renewal Option:\n \n\n Your renewal Plan fee will be charged as indicated above, with the first payment charged today.\n The Automatic Renewal feature will take effect on each subsequent anniversary of Plan expiration, \n seamlessly extending coverage for an additional one-year period, subject to non-renewal provisions \n outlined in the Plan. \n ","details":"","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"3799","enteredDate":"2020-02-27T03:50:36.270Z","modifiedByUserID":"3799","modifiedDate":"2020-02-27T03:50:36.270Z"},{"systemMessageID":"103","type":"plan-auto-renewal-check-label","message":"\n \n Automatic Renewal Option:\n \n\n Your renewal Plan fee will be charged as indicated above, with the first payment charged today.\n The Automatic Renewal feature will take effect on each subsequent anniversary of Plan expiration, \n seamlessly extending coverage for an additional one-year period, subject to non-renewal provisions \n outlined in the Plan. \n ","details":"","environmentID":"2","startDate":"","endDate":"","enteredByUserID":"3799","enteredDate":"2020-02-27T03:50:36.270Z","modifiedByUserID":"3799","modifiedDate":"2020-02-27T03:50:36.270Z"},{"systemMessageID":"104","type":"plan-auto-renewal-check-label","message":"\n \n Automatic Renewal Option:\n \n\n Your renewal Plan fee will be charged as indicated above, with the first payment charged today.\n The Automatic Renewal feature will take effect on each subsequent anniversary of Plan expiration, \n seamlessly extending coverage for an additional one-year period, subject to non-renewal provisions \n outlined in the Plan. \n ","details":"","environmentID":"5","startDate":"","endDate":"","enteredByUserID":"3799","enteredDate":"2020-02-27T03:50:36.270Z","modifiedByUserID":"3799","modifiedDate":"2020-02-27T03:50:36.270Z"},{"systemMessageID":"105","type":"plan-auto-renewal-check-label","message":"\n \n Automatic Renewal Option:\n \n\n Your renewal Plan fee will be charged as indicated above, with the first payment charged today.\n The Automatic Renewal feature will take effect on each subsequent anniversary of Plan expiration, \n seamlessly extending coverage for an additional one-year period, subject to non-renewal provisions \n outlined in the Plan. \n ","details":"","environmentID":"6","startDate":"","endDate":"","enteredByUserID":"3799","enteredDate":"2020-02-27T03:50:36.270Z","modifiedByUserID":"3799","modifiedDate":"2020-02-27T03:50:36.270Z"},{"systemMessageID":"106","type":"plan-auto-renewal-no-action-required","message":"Your Plan will automatically renew ${model.autoRenewalDaysText}. No action is required at this time.To change or cancel your auto-renewal selection, please contact us at 1.800.445.6999 or email us at
autorenewals@orhp.com. To update the credit card on file, please visit us online at
homeowner.orhp.com. Thank you!
Your Plan will automatically renew ${model.autoRenewalDaysText}. No action is required at this time.
","details":"","environmentID":"2","startDate":"","endDate":"","enteredByUserID":"3799","enteredDate":"2020-02-27T03:50:36.270Z","modifiedByUserID":"3799","modifiedDate":"2020-02-27T03:50:36.270Z"},{"systemMessageID":"108","type":"plan-auto-renewal-no-action-required","message":"Your Plan will automatically renew ${model.autoRenewalDaysText}. No action is required at this time.To change or cancel your auto-renewal selection, please contact us at 1.800.445.6999 or email us at
autorenewals@orhp.com.
Your Plan will automatically renew ${model.autoRenewalDaysText}. No action is required at this time.To change or cancel your auto-renewal selection, please contact us at 1.800.445.6999 or email us at
autorenewals@orhp.com. To update the credit card on file, please visit us online at
homeowner.orhp.com. Thank you!
\n \n | Date: | \n ${dateFormatter.format(error.errorDate)} | \n
\n\n \n | Server: | \n ${error.serverName} | \n
\n\n \n | Application: | \n ${error.applicationName} | \n
\n\n <% if ((error.queueName ?: \"\") != \"\") { %>\n \n | Queue Name: | \n ${error.queueName} | \n
\n \n \n | Message Action: | \n ${error.messageAction} | \n
\n <% } %>\n\n <% if ((error.correlationID ?: \"\") != \"\") { %>\n \n | Message Correlation ID: | \n \n ${error.correlationID}\n | \n
\n <% } %>\n \n \n | Everest User: | \n \n <% if (error.userID) { %>\n ${error.userDisplayName} (${error.userID})\n \n <% } else { %>\n --\n <% } %>\n | \n
\n \n \n | Guest: | \n \n <% if (error.guestGUID) { %>\n ${error.guestUsername} (${error.guestGUID})\n \n <% } else { %>\n --\n <% } %>\n | \n
\n
\n \n
\n \n \n \n Error Message\n \n
\n \n ${error.errorMessage}\n
\n \n \n <% if (((error.queueName ?: \"\") == \"\") && ((error.messageAction ?: \"\") != \"\")) { %>\n \n \n Extended Detail\n \n
\n \n ${error.messageAction}\n
\n <% } %>\n \n \n \n Stack Trace\n \n \n
\n ${errorStackTrace}\n \n \n \n
\n \n \n \n Data Payload\n \n \n
${error.messageJson}\n \n \n \n \n \n \n \n ","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"3799","enteredDate":"2020-03-04T03:27:28.670Z","modifiedByUserID":"3799","modifiedDate":"2020-03-04T03:27:28.670Z"},{"systemMessageID":"111","type":"invoice-freedom-banner","message":"FREEDOM PLAN HAS LIMITS!! Please verify before entering.","details":"FREEDOM PLAN HAS LIMITS!! Please verify before entering.","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2020-05-18T17:10:39.103Z","modifiedByUserID":"6575","modifiedDate":"2020-05-18T17:10:39.103Z"},{"systemMessageID":"112","type":"tcf-waiver-contractor-invoice","message":"This Plan provides that if all services are denied, no TCF is due. If TCF is collected, forward invoice for further review.","details":"","environmentID":"2","startDate":"","endDate":"","enteredByUserID":"","enteredDate":"2020-06-02T22:14:51.960Z","modifiedByUserID":"","modifiedDate":"2020-06-02T22:14:51.960Z"},{"systemMessageID":"113","type":"ng-error-message-email-html","message":" <%\n def dateFormatter = new java.text.SimpleDateFormat(\"M/d/yyyy h:mm:ss a\")\n \n def styles = [:]\n styles[\"fontWeightBold\"] = \"font-weight:bold;\"\n styles[\"fontItalic\"] = \"font-style:italic;\"\n styles[\"verticalAlignTop\"] = \"vertical-align:top;\"\n\n styles[\"monospace\"] = \"font-family:JetBrains Mono,Monaco,Courier New,mono; font-size:0.8em;\"\n styles[\"stackTrace\"] = styles[\"monospace\"]\n styles[\"messageJson\"] = styles[\"monospace\"]\n \n styles[\"labelCell\"] = styles[\"fontWeightBold\"] + styles[\"verticalAlignTop\"] + \" width:25%;\"\n styles[\"valueCell\"] = styles[\"verticalAlignTop\"] + \"width:75%;\"\n \n def errorStackTrace = error.errorStackTrace?.replaceAll(/[\\ ]/, \" \")\n %>\n \n \n \n \n \n \n \n \n \n \n \n \n \n | Date: | \n ${dateFormatter.format(error.errorDate)} | \n
\n\n \n | Application: | \n ${error.applicationName} | \n
\n\n \n | URL: | \n ${error.errorUrl} | \n
\n\n \n | User Agent: | \n ${error.userAgent} | \n
\n\n \n | Everest User: | \n \n <% if (error.userID) { %>\n ${error.userDisplayName} (${error.userID})\n \n <% } else { %>\n --\n <% } %>\n | \n
\n \n \n | Guest: | \n \n <% if (error.guestGUID) { %>\n ${error.guestUsername} (${error.guestGUID})\n \n <% } else { %>\n --\n <% } %>\n | \n
\n
\n \n
\n \n \n \n Error Message\n \n
\n \n ${error.errorMessage}\n
\n \n \n \n \n Stack Trace\n \n \n
\n ${errorStackTrace}\n \n \n \n
\n \n \n \n Data Payload\n \n \n
${error.userDetailJson}\n \n \n \n \n \n \n \n ","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"3799","enteredDate":"2020-09-29T01:51:01.847Z","modifiedByUserID":"3799","modifiedDate":"2020-09-29T01:51:01.847Z"},{"systemMessageID":"114","type":"plan-order-transaction-type-multiple-instructions","message":"To receive a quote, or to place an application, tell us about your transaction:","details":"","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"3799","enteredDate":"2021-03-18T03:01:19.647Z","modifiedByUserID":"3799","modifiedDate":"2021-03-18T03:01:19.647Z"},{"systemMessageID":"115","type":"plan-order-transaction-type-single-instructions","message":"You are about to receive a quote or place an application for:","details":"","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"3799","enteredDate":"2021-03-18T03:01:19.647Z","modifiedByUserID":"3799","modifiedDate":"2021-03-18T03:01:19.647Z"},{"systemMessageID":"116","type":"hoc-banner-endanger-health-YES","message":"Sorry to hear that. Rest assured that we will make every effort to expedite your service request.","details":"","environmentID":"5","startDate":"","endDate":"","enteredByUserID":"","enteredDate":"2021-07-02T03:05:08.640Z","modifiedByUserID":"","modifiedDate":"2021-07-02T03:05:08.640Z"},{"systemMessageID":"117","type":"hoc-banner-ongoing-damage-YES","message":"We are not responsible for secondary damage, so please try to protect your property.","details":"","environmentID":"5","startDate":"","endDate":"","enteredByUserID":"","enteredDate":"2021-07-02T03:05:12.627Z","modifiedByUserID":"","modifiedDate":"2021-07-02T03:05:12.627Z"},{"systemMessageID":"118","type":"guest-home-exceeds-size-question","message":"Is the combined square footage of the main home and guest home/casita 5,000 sq. ft. or more?","details":"","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"","enteredDate":"2021-09-09T03:02:26.853Z","modifiedByUserID":"","modifiedDate":"2021-09-09T03:02:26.853Z"},{"systemMessageID":"119","type":"guest-home-exceeds-size-warning","message":"Combined properties of 5,000 sq. ft. or more may require additional premium. Please call ${appsPhoneNumber} for a quote and to place your application.","details":"","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"","enteredDate":"2021-09-09T03:02:26.853Z","modifiedByUserID":"","modifiedDate":"2021-09-09T03:02:26.853Z"},{"systemMessageID":"121","type":"communication-message-ivr","message":"Applicable coverage was advised upon submission of Service Request.","details":"","environmentID":"2","startDate":"","endDate":"","enteredByUserID":"1142","enteredDate":"2022-09-15T03:02:02.797Z","modifiedByUserID":"1142","modifiedDate":"2022-09-15T03:02:02.797Z"},{"systemMessageID":"122","type":"sro-credit-card-message","message":"Your credit/debit card will be charged {amount} either {days} days after dispatch to a Service Provider, or upon receipt of a paid invoice from the Service Provider, whichever occurs first.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2023-03-11T04:06:46.523Z","modifiedByUserID":"6575","modifiedDate":"2023-03-11T04:06:46.523Z"},{"systemMessageID":"123","type":"sro-coupon-message","message":"Take a photo of your Coupon and upload it here.You may only redeem a Coupon in lieu of a Trade Call Fee once per Plan term.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2023-03-11T04:06:46.523Z","modifiedByUserID":"6575","modifiedDate":"2023-03-11T04:06:46.523Z"},{"systemMessageID":"124","type":"sro-coupon-alert","message":"You can upload your Coupon photo at a later date, but you will be billed for this\r\nTrade Call Fee in {days} days if we have not received your coupon by then.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2023-03-11T04:06:46.523Z","modifiedByUserID":"6575","modifiedDate":"2023-03-11T04:06:46.523Z"},{"systemMessageID":"125","type":"sro-coupon-alert-question","message":"Are you sure you want to continue?","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2023-03-11T04:06:46.523Z","modifiedByUserID":"6575","modifiedDate":"2023-03-11T04:06:46.523Z"},{"systemMessageID":"126","type":"sro-credit-confirmation-message","message":"When you click the \"Submit\" button you authorize this card to be charged {amount} either {days} days after dispatch to a Service Provider, or upon receipt of a paid invoice from a Service Provider, whichever occurs first.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2023-03-11T04:06:46.523Z","modifiedByUserID":"6575","modifiedDate":"2023-03-11T04:06:46.523Z"},{"systemMessageID":"127","type":"sro-credit-dispatch-confirmation-message","message":"Your credit/debit card will be charged {amount} on either {date}, or upon receipt of a paid invoice from the Service Provider, whichever occurs first.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2023-03-11T04:06:46.523Z","modifiedByUserID":"6575","modifiedDate":"2023-03-11T04:06:46.523Z"},{"systemMessageID":"128","type":"sro-coupon-confirmation-message","message":"You will be billed for this Trade Call Fee in {days} days if we have not received your coupon by then.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2023-03-11T04:06:46.523Z","modifiedByUserID":"6575","modifiedDate":"2023-03-11T04:06:46.523Z"},{"systemMessageID":"129","type":"sro-credit-dispatch-days-confirmation-message","message":"Your credit/debit card will be charged {amount} on either {days} days after dispatch of a Service Provider, or upon receipt of a paid invoice from the Service Provider, whichever occurs first.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2023-03-11T04:06:46.523Z","modifiedByUserID":"6575","modifiedDate":"2023-03-11T04:06:46.523Z"},{"systemMessageID":"130","type":"sro-coupon-dispatch-days-confirmation-message","message":"You will be billed for this Trade Call Fee in {days} days if we have not received your coupon by then.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"6575","enteredDate":"2023-03-11T04:06:46.523Z","modifiedByUserID":"6575","modifiedDate":"2023-03-11T04:06:46.523Z"},{"systemMessageID":"131","type":"tcf-coupon-reached-limit","message":"This Plan has redeemed [count] Coupon(s) and is not eligible to redeem any additional Coupons.","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"1142","enteredDate":"2023-03-11T04:07:00.127Z","modifiedByUserID":"1142","modifiedDate":"2023-03-11T04:07:00.127Z"},{"systemMessageID":"132","type":"tcf-payment-not-received","message":"\r\n \r\n | \r\n If we do not receive payment within [OverdueDays] days of this notice, your coverage will be suspended for non-payment.\r\n | \r\n
\r\n
","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"1142","enteredDate":"2023-03-11T04:07:06.127Z","modifiedByUserID":"1142","modifiedDate":"2023-03-11T04:07:06.127Z"},{"systemMessageID":"133","type":"tcf-contractor-invoice-tooltip","message":"Payment set to [tcfpm] - Is TCF collection correct?","details":"","environmentID":"","startDate":"","endDate":"","enteredByUserID":"1142","enteredDate":"2023-03-11T04:07:12.173Z","modifiedByUserID":"1142","modifiedDate":"2023-03-11T04:07:12.173Z"},{"systemMessageID":"134","type":"plan-order-no-dtc-specific-products-message","message":"Give us a call today at {{appsPhoneNumber}} to place your order. Online ordering will be available in your state soon.","details":"","environmentID":"1","startDate":"","endDate":"","enteredByUserID":"18902","enteredDate":"2023-08-04T02:58:00.153Z","modifiedByUserID":"18902","modifiedDate":"2023-08-04T02:58:00.153Z"}]